Shipping policy

Thank you for shopping with us. We aim to process and deliver your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–2 working days (Monday to Friday, excluding bank holidays). Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

UK Delivery

We ship orders across the United Kingdom using trusted courier services including DPD, Royal Mail, and Evri. The delivery service used will depend on the size, weight, and value of your order.

Estimated delivery times after dispatch:

• DPD – Next working day delivery (if ordered before 12pm)

• Royal Mail – 1–3 working days

• Evri – 2–4 working days

Please note that delivery times are estimates and may occasionally vary during busy periods.

Tracking Your Order

Where a tracked service is used, you will receive tracking information via email once your order has been dispatched so you can monitor the progress of your delivery.

Delivery Issues

If your order has not arrived within the expected timeframe, please contact us and we will be happy to investigate with the courier.

Incorrect Address

Please ensure your delivery address is correct when placing your order. We cannot be held responsible for delays or failed deliveries due to incorrect address information.

Damaged or Missing Items

If your order arrives damaged or items are missing, please contact us within 48 hours of delivery with your order number and details so we can resolve the issue promptly.

Digital Products

Some products available on our website are digital downloads and will be delivered instantly via email after purchase. No physical shipping applies to these items.